Tuesday, July 19, 2011

Switch 2.32 Released Today

John Goodyear
Chief Technology Officer
Egress Software Technologies Ltd.

A fresh new release of Switch client for Windows is available today. Here's a run down of the new features available in 2.32:

  • Support for Switch Gateway Server Encryption - This allows your enterprise to configure encryption at the perimeter, we’re going to talk about this in more detail soon.
  • Switch Add-in for Outlook now support the 64-bit edition of Office.
  • Improvements to the Sign-out logic allowing you to preserve your user ID.
  • Manual Policy refresh option.

You can download the new release here.

Friday, July 15, 2011

Blackberry Client Updates

John Goodyear
Chief Technology Officer
Egress Software Technologies Ltd.

I wanted to tell you about a couple of improvements to the Blackberry client, we’ve had two common support problems from Blackberry users and the update this week fixes both these.

Password Entry
Its hard to believe the Blackberry, one of oldest smart phones has such a terrible standard password entry control - it doesn't offer any help like showing last entered character so you have no idea if you got the password right. We've had lots of issues with people not being able to login and the only problem was a mis-entered password.

So we've added a "Toggle Password" option to our password entry screen, you can access this on the app menu. Once toggled you can enter the password in clear and be sure you got it right. It won't reveal the existing password for security reasons, so if you activate this you have to enter the whole password again.

Connection Mode
There are many different ways a Blackberry can make a connection to the Internet, as we've done more and more deployments we’ve seen a number of issues where the Blackberry policy might have restricted an application on the handset from making a connection to the Internet using say WiFi. To solve this problem you can now choose the connection mode that Switch will try to connect to the Internet. We always recommend using WiFi first if available as you’ll get better performance over WiFi when compared to 3G.

There were a couple of fixes for version 6.x of the Blackberry OS too. If your a Switch user and want to open Switch packages on your Blackberry you can download it now from http://m.egress.com

Friday, July 1, 2011

What is Switch Fusion?

I wanted to take some time to tell you about one of the cool new technologies we've been working on: Switch Fusion.

As companies started to deploy our product to the desktop we started to hear from teams involved in back-end projects. After seeing how easy the recipient experience has become for Switch users, it seems the next logical steps for many companies was to look at how they could start to automate the distribution of information securely.

As a result of our discussions with system integrators and development teams wishing to automate the production of secure messages we designed Switch Fusion.

Fusion is a set of Tools, Scripts and Developer Interfaces (API’s) which makes it possible to automate the production of secure Switch packages. Because we’ve made these interfaces available in different ways the level of integration can be as simple or as complex as required by the specific project.

One of the ways we’ve seen people using Fusion is to solve ad-hoc problems where the installation of security infrastructure or the involvement of external developers would have made a project prohibitively expensive.

If your out to quickly solve a problem it’s often the final part of the project: Ensuring Data Security that leads to a project not being viable. Fusion gives you the tools to secure the information at the point it needs to be and leverages the Egress Security Infrastructure to ensure the information stays secure until its been delivered to the recipient.

One of the great advantages to securing information as part of an automated process is that it reduces the chance of human error. If you rely upon the user alone to make a choice about how a particular message should be secured then you have the possibility of error. News of ICO fines for serious data breaches are rising so leaving things to chance isn't a good option.

The Fusion toolkit is available now for Windows, Linux and OSX, as well as a Web Service Interface. If you need more information on Fusion get in touch with us to discuss your project.

You can read more about Switch Fusion (PDF) here.